After Hours Emergency
Claims support, 24 hours a day
You can lodge a claim any time. Our phones are answered during business hours; outside those hours, email us and our claims team will pick it up.
What to do right away
Report within 24 hours
Tell us about the incident by phone or email as soon as you can — ideally within 24 hours.
Before you do anything else, read our claims guidance on repairs and liability. Full claims checklist →
We're here around the clock
We manage the claims process on your behalf.
General advice only. Consider the relevant PDS & TMD before acquiring any product.